Privacy Policy: All the Deets

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons state in this policy only. 

Why do we collect this information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share, and disclose your information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Except as detailed above, we never sell or knowingly share your information with anyone outside of Messy Desk Consulting.

How do we communicate with our site visitors?

If you have provided an email address to us, you will receive communications from our company that provide informational content and updates about our company. We may poll your opinions through surveys or questionnaire or invite you to participate in other services. You will always have the option to unsubscribe from these communications. If there is not an unsubscribe link in one of our mailings, please contact us directly: marie.jones@messydeskconsulting.com.

Phone numbers will only be used for contracted communications by voice or text or to troubleshoot problems with your account.

We may also contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

We use cookies and other tracking tools to help us serve you better, but we attempt to minimize their use. Nonetheless, these tools gather the data listed above. Because our site is hosted on Wix.com, they install essential cookies for security, logins, system debugging, system effectiveness, and multilingual services. Purchasing and membership components also include tracking components.

How can you contact us to withdraw your consent or any other reason?

If you don’t want us to process your data anymore, please contact us at marie.jones@messydeskconsulting.com or send physical mail to: 41 Ben Nevis Rd. Brevard, NC 28712

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.